-
Recent Posts
Pages
Archives
- February 2015 (1)
- October 2014 (2)
- September 2014 (4)
- August 2014 (3)
- June 2014 (2)
- May 2014 (3)
- April 2014 (2)
- February 2014 (1)
- December 2013 (2)
- November 2013 (5)
- October 2013 (5)
- September 2013 (4)
- June 2013 (2)
- January 2013 (2)
- November 2012 (3)
- September 2012 (5)
- August 2012 (6)
- July 2012 (1)
- May 2010 (2)
- April 2010 (1)
- March 2010 (4)
Tag Archives: Managing the Unexpected
Communicate for resiliency
Another interesting snippet from Managing the Unexpected: communication helps resiliency. Resiliency is the ability to respond to an unexpected occurrence, deal with it and return to a state close to where you were before. Remember the example of Fedex, who … Continue reading
Managing the Unexpected
I’m just reading “Managing the Unexpected” by Weick and Sutcliffe. It talks about how high-reliability operations (HROs) such as Accident and Emergency centres, Aircraft Carriers, Nuclear Power Stations ensure they have fewer than their share of “brutal audits” (aka disasters) … Continue reading