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Communicate for resiliency

Another interesting snippet from Managing the Unexpected: communication helps resiliency. Resiliency is the ability to respond to an unexpected occurrence, deal with it and return to a state close to where you were before.  Remember the example of Fedex, who … Continue reading

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Taming the wild animal of software development

Badgers are friendly animals if you treat them nice.  But back them in a corner and they can become vicious. So it is with software development.  When all’s rosy, anything will work.  But when the pressure’s on, what you do … Continue reading

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